For complete details on how to file a complaint, please refer to our Resolving Your Complaints brochure:
English (PDF, 48KB)
French (PDF, 94KB)
Traditional Chinese (PDF, 126KB)
For complete details on how to file a complaint, please refer to our Resolving Your Complaints brochure:
English (PDF, 48KB)
French (PDF, 94KB)
Traditional Chinese (PDF, 126KB)
If you are not satisfied with the action taken by HSBC to resolve your concern, we encourage you to call or write to the relevant external independent body: