Contact us

What would you like to contact us about?

Card services

Lost or stolen cards

HSBC Bank card

1-888-310-4722

HSBC Mastercard

1-866-406-4722

HSBC MasterCards

HSBC MasterCard customer care

General inquiries. Lost or stolen cards 1-866-406-4722

Within Canada/U.S.A.

1-905-415-4723

Elsewhere call collect

HSBC Rewards customer care

1-866-688 HSBC (4722)

Within Canada and the U.S.A

Card activation

1-866-573 HSBC (4722)

Anywhere within Canada and the U.S.A.

Telephone Device for the Deaf (TTY)

1-866-525 HSBC (4722)

HSBC MasterCard payment address

P.O. Box 11749,
Station Main
Montreal.
QC H3C 6T4

HSBC MasterCard inquiries address

P.O. Box 20, Station M
Montreal, QC
H1V 3L6

®MasterCard is a registered trademark of MasterCard International Incorporated. Used pursuant to license.

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